IDP Assist*: to upload performance related information from the IDP to feed the SDBIP and ensure alignment; ▪ SDBIP Assist*: to manage Top Layer and Departmental SDBIP reporting with electronic upload and auditing of the Portfolio of evidence; ▪ Individual Indicator Assist*: to manage and report on Individual KPI’s contained in Performance Agreements, but not included in the SDBIP.; ▪ Employee Assist*: for the management of employee data, organigram, job titles, organisational posts, job descriptions, etc.; ▪ Organisational Indicator Library*: a repository that allows for Organisational Indicators to be stored for use in future SDBIP's and/or Performance Agreements; Individual Indicator Library*: a repository that allows for content of Job Descriptions to be stored as Job KPA's/KPI’s for inclusion in future Performance Agreements; ▪ Competency Library*: allows for the storage of competencies as prescribed by COGTA for easy inclusion in Performance Agreements; ▪ Individual Performance Assist*: facilitates electronic evaluation, moderation and reporting of individual performance; ▪ PDP Assist*: for the management and tracking of employees’ PDP (Personal Development Plan); ▪ mSCOA Library*: for the validation of municipal financial data imported into the Action Assist system;

Each user has their own Dashboard displaying the module information applicable to them; ▪ Action dashboards which monitor and track the completion of actions assigned to users; ▪ A secure, independent, encrypted database that can be accessed via the Internet; ▪ A subscription based offering, i.e. no capital acquisition costs are incurred; ▪ Clearly assigned responsibility and accountability through defined user access; ▪ Functionality for the attachment (upload) of documents; ▪ Ability for subscribers to apply their own methodology / user experience requirements; ▪ All databases run the same version of the software at all times allowing for easy subscriber support and software functionality upgrades and enhancements; ▪ Daily progressive backups that facilitate improved business continuity practices; ▪ System generated user, security and backup reports (logs); ▪ Automated logging of all activities in detailed activity logs (audit trails); ▪ Automated reminder notifications can be scheduled; ▪ Integration with other electronic systems to provide a seamless user experience; ▪ Availability of an Online HelpDesk and System Support; ▪ Availability of Online Manuals; ▪ Compliance with relevant legislations and regulations; and ▪ The municipality remains in control of the use of the software and the data stored on their database.

▪ Integrated electronic performance management system which allows the municipality to manage and report on Organisation and Individual Performance in real-time; ▪ Ability to define the Organisational Organigram as required by the Municipal Staff Regulations; ▪ Alignment between the IDP, SDBIP and Individual Performance Agreements; ▪ Access to the integrated Organisational Indicator, Individual Indicator and Competency Libraries; ▪ Ability to manage the IDP (Integrated Development Plan); ▪ Ability to manage the Top Layer and Departmental SDBIP’s (Service Delivery Budget Implementation Plan); ▪ Ability to build Organisational Posts, Job Descriptions, and Individual Performance Scorecards; ▪ Ability to manage the performance evaluation process for all levels of officials (including teams); ▪ Ability to manage PDP’s (Personal Development Plans); ▪ Ability to produce various dashboards and reports; ▪ Seamless financial integration as required by mSCOA; ▪ Automated / Scheduled closure of time periods with system generated reminders; ▪ Various types of calculation methods to measure indicators; ▪ Ability to capture performance comments and recommended actions if a performance target was not achieved; ▪ Functionality to attach electronic Proof of Evidence; ▪ Audit functionality for the checking / validation of performance information; ▪ Compliance with the required regulations applicable in the Republic of South Africa (see below); and ▪ Functionality to allow for own customisation and easy scalability.